Privacy Policy

Your privacy is important to us. This Privacy Policy explains how SequalFX (“the Company”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Data: Full name, date of birth, nationality, government-issued ID/passport, proof of address.
• Financial Information: Bank account details, payment information, source of funds and wealth, transaction history.
• Contact Information: Email address, phone number, postal address.
• Technical Data: IP address, device identifiers, browser type, operating system, cookies, and platform usage data.
• Trading Data: Account balances, trading activity, executed orders, performance statistics.

2. How We Use Your Information

Your data is used for lawful purposes including:

• Account management and identity verification
• Compliance with AML/KYC regulations
• Transaction processing (deposits, withdrawals, trades)
• Risk management and fraud prevention
• Client communication and support
• Marketing (only with your consent)
• Legal and regulatory obligations

3. Legal Basis for Processing

We process your data based on:

• Performance of a contract (client agreement)
• Compliance with legal and regulatory obligations
• Legitimate business interests (e.g., fraud prevention)
• Your consent (for marketing)

4. Data Retention

We retain your data only as long as necessary to meet legal, regulatory, and business requirements. After the retention period, your data will be securely deleted or anonymized.

5. Data Sharing & Disclosure

We may share your information with:

• Regulatory authorities and legal bodies
• Banks, payment providers, and financial institutions
• Technology providers supporting our platforms
• Auditors, legal advisors, and compliance partners

We will never sell, rent, or trade your data to third parties.

6. International Transfers

If your data is transferred outside Saint Lucia or your country of residence, we ensure proper safeguards such as contractual clauses and equivalent data protection measures.

7. Data Security

We use strict technical and organizational measures to protect your data, including:

• SSL/TLS encryption
• Secure servers and firewalls
• Restricted access controls
• Regular monitoring and audits

8. Your Rights

You have the right to:

• Request access to your data
• Correct or update your data
• Request deletion of your data (subject to laws)
• Withdraw consent for marketing
• Restrict or object to certain processing

9. Cookies

We use cookies to improve your experience, analyze traffic, and provide personalized services. You can disable cookies in your browser settings, but some features may not work properly.

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be published on the official SequalFX website, and significant updates will be communicated directly to clients.